Insights & Updates
Engineering deep dives, product announcements, compliance guidance, and perspectives on the future of enterprise voice.
Engineering8 min read
How Erlang-C Pacing Reduces Abandon Rates by 60%
Deep dive into the math behind our predictive dialer. We explain how Erlang-C models agent availability and why it outperforms fixed-ratio dialing for TCPA compliance.
March 15, 2026
Security12 min read
MobCryption: Zero-Knowledge E2EE for Enterprise Voice
Introducing MobCryption -- our end-to-end encryption protocol built on ECDH P-256 and AES-256-GCM. How we achieved zero-knowledge voice encryption without sacrificing call quality.
March 8, 2026
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